Information We Collect
When you register or use the judifree platform, we collect several categories of information to ensure our services run smoothly and securely. Here are the types of information collected:
Your full name, email address, phone number, date of birth, and login credentials provided during registration. This information is required to verify your identity and manage your account.
Details of financial transactions in MYR (RM), including deposit and withdrawal methods used. Bank account numbers and e-wallet details are stored in encrypted form.
IP address, browser type, operating system, device model, and other technical data collected automatically when you access the platform via mobile or desktop.
Records of in-platform activity, including games played, bet amounts, session duration, and interactions with the user interface. This data is used for the ongoing improvement of judifree's services.
How Your Data Is Used
Judifree uses the information collected solely for legitimate purposes directly related to delivering our platform services. We do not sell or share your data with third parties for marketing purposes without your consent.
The primary purposes for which your data is used include:
- Processing account registrations and verifying user identities in line with judifree's security requirements.
- Processing all deposits, withdrawals, and MYR financial transactions accurately and securely.
- Providing effective customer support whenever users need assistance.
- Sending important notifications related to your account, security, or platform updates.
- Detecting and preventing fraud, money laundering, or any misuse of the platform.
- Improving the user experience based on aggregated usage data.
Data Retention & Security Measures
Judifree implements industry-standard security practices to protect all user personal data from unauthorised access, loss, or disclosure. All sensitive information — especially MYR payment details — is stored using the latest encryption technology.
Your data is retained for as long as your account remains active, or as long as required to fulfil judifree's legal obligations. If you close your account, your personal data will be deleted within the specified timeframe, except for records that must be retained for audit or legal compliance purposes.
Information Sharing with Third Parties
Judifree does not sell user personal data to any third party. However, we may share limited information with approved payment service providers to facilitate transaction processing in RM. All third parties involved are bound by strict confidentiality agreements and only receive the information necessary to carry out their role. judifree may also disclose information when required by law or a relevant authority.
User Rights, Policy Changes & How to Contact Us
Right to Access, Correct & Delete Data
As a registered judifree user, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and, in certain circumstances, request deletion of your personal data. To submit any data-related request, please contact our support team at [email protected], clearly stating your request. We will process it within a reasonable timeframe.
Changes to This Privacy Policy
Judifree reserves the right to update this Privacy Policy from time to time to reflect changes in data protection practices or applicable legal requirements. Any amendments will take effect upon publication on the judifree website. We encourage you to review this page periodically. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding your privacy and data protection, please reach out to us:
Email: [email protected]
Response time: Within 3 business days
You may also refer to FAQ section us for answers to common questions about privacy and account security.
Your Data Is Safe with judifree
We are committed to protecting every Malaysian user's personal information. Register today and enjoy a platform that's secure, transparent, and responsible.